Digital Skills for Heritage

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Digital Skills for Heritage is designed to raise digital skills and confidence across the whole UK heritage sector.

Lastest news

Calling all heritage organisations: address your digital needs by taking the DASH survey!

The Digital Attitudes and Skills for Heritage (DASH) survey has reopened for 2021. DASH breaks digital down into a series of simple questions that cover a range of key areas. By asking your staff, trustees, board members and volunteers to take five minutes to complete the survey, you can paint a clear picture of the digital skills across your heritage organisation. You will also discover what attitudes and motivations your people have towards using digital. 

After the survey closes, research specialists Timmus Limited will send you your data and provide you with an online dashboard summary to help you put digital to work. This professional-level service is available for free.

The results, taken as a whole, are also incredible helpful for us. Understanding heritage organisations' digital needs today will help us identify our priorities for supporting the sector during the next three years. Please make sure your voice is included in this. 

Find out more about the benefits and sign up for the DASH survey. The survey is open until 7 November 2021.

Helping the sector thrive

More than ever, heritage organisations are looking to develop their use of digital technology. Our Digital Skills for Heritage initiative, launched in February 2020, is designed to help them thrive.

Digital keeps people connected to heritage. It can help heritage organisations weather the coronavirus (COVID-19) pandemic and move into a more resilient, creative future. 

We are offering a range of activities and resources to reflect the varying needs, locations, sizes and levels of digital experience of heritage organisations.

New training, resources and funding will be available later in 2021 – check back at this web page for more info. 

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Sign up to our newsletter and tick the ‘digital’ box to get the latest news about Digital Skills for Heritage to your inbox.

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How we are helping you

Digital Heritage Lab

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This free programme is managed by the Arts Marketing Association in partnership with Arts Fundraising & Philanthropy, One Further and The Collections Trust. Activities are designed for small and medium UK heritage organisations seeking to develop their digital capabilities. 

Activities for the lab have now come to an end, but recordings of workshops, training events and bootcamps are available.


Heritage Digital

Photo taken on a phone of a beach

Heritage Digital is a digital skills programme led by The Heritage Alliance and supported by Media Trust, Charity Digital and Naomi Korn Associates. This programme offers training, masterclasses and resources focusing on marketing, engaging audiences, intellectual property, data protection and online business tools and processes. 

Activities have now come to an end, but many recordings and resources are available that will help you get to grips with digital.

Leading the Sector

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Culture24’s Leading the Sector was a professional development course in Digital Leadership. A cohort of 16 leaders from medium-to-large heritage organisations across the UK took part during 2020-21.

They have shared what they learned in a free 'Pathway' resource, designed to help other heritage leaders embed digital into their organisations.



Digital guides

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We have produced free digital guides to help heritage organisations get started in key digital areas:

Driving Innovation, Enterprise and Collaboration

Person and child looking at computer holding butterfly identification sheets
Butterfly Conservation. Credit: Ben Hanson

In March 2021 we announced a new round of awards. These will help heritage organisations make use of digital to respond to current challenges and equip the sector for the future.

Details of how to take part will be available soon – check back to this page and sign up to our newsletter to stay updated. The projects are:

  • Taking Digital Forward: Charity Digital Trust will provide free training and events to help small-to-medium sized heritage organisations use digital to drive business resilience and success.
  • A new online digital resource centre for the heritage sector. Three teams from Arts Marketing Association, University of Leeds and The Heritage Alliance will work together to research and answer the heritage sector’s 100 most pressing digital questions in a range of free online learning resources. Topics will include digital engagement, creating content, recovery planning and digital leadership.
  • Connected Heritage: We have funded eight networks to support communities of practice to pool resources and expertise around particular heritage areas. The networks will open up heritage topics to a wider range of people, bringing new understanding and increased relevance.

Discover more digital resources, useful information, great digital projects and initiative updates below:

'Absolute Unit' sheep
'Absolute Unit'. Credit: The Museum of English Rural Life, University of Reading


Using digital in heritage: the 'absolute unit' way

Adam Koszary, formerly Digital Lead at the Museum of English Rural Life in Reading, tells us how heritage organisations can use digital to drive success.

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The Digital Confidence Fund

Grants and mentoring to grow the digital confidence of organisations in our 13 Areas of Focus. Part of our Digital Skills for Heritage initiative.

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