Contact us

Contact us

Contents


Got a question about our funding? Please contact your local office:

England, London and South

Email: londonandsouth@heritagefund.org.uk

Telephone: 0330 236 6485 (Monday to Friday, 9.00am–5.00pm)

London and South East

Address: 4th Floor, Cannon Bridge House, 25 Dowgate Hill, London, EC4R 2YA

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

The main entrance is on Dowgate Hill. A steep escalator takes you to the first floor, with upper floors all accessible by lift. There is an accessible, alternative entrance on Cousin Lane, which must be booked in advance. There are accessible toilets on the 4th and basement floors.

South West

Address: Broadwalk House, Southernhay West, Exeter, Devon, EX1 1TS

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

The building is fully accessible for wheelchair users and there are accessible toilets on every floor. There is on-street parking immediately to the front of the building, including spaces reserved for blue badge holders.

Find out more

Discover our work in England, London and South.


England, Midlands and East

East Midlands

Email: MidlandsandEast@heritagefund.org.uk

Telephone: 0115 8576 763 (Monday to Friday, 9am–5pm)

Address: Antenna Creative Business Centre, Beck Street, Nottingham, NG1 1EQ

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

The building is wheelchair accessible. There is level access, a lift to all levels and an accessible toilet. Assistance dogs are welcome.

East of England

Email: MidlandsandEast@heritagefund.org.uk

Telephone: 01223 645 938 (Monday to Friday, 9am–5pm)

 Address: WeWork Offices, 50-60 Station Road, Cambridge, CB1 2JH

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

The building is wheelchair accessible. There is level access, power assisted doors and a lift to all levels which prioritises disabled users. There are accessible toilets on all floors, which are accessed by radar key. If you don’t have your own, reception can loan you a key. Assistance dogs are welcome on site, and companion dogs are welcome by prior arrangement.

West Midlands

Email: MidlandsandEast@heritagefund.org.uk

Telephone: 0121 393 4734 (Monday to Friday, 9am–5pm)

Address: Landmark Space, Two Snow Hill, Snow Hill Queensway, Birmingham, B4 6GA

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

The building is wheelchair accessible. There is step-free access via the main entrance on Snow Hill Queensway. There are lifts to all floors, including a platform lift from the ground floor to reception on the first floor. Lifts have a voice announcer and there is a hearing enhancement loop at reception. Accessible toilets are available.

Find out more

Discover our work in England, Midlands and East.


England, North

North East

Email: north@heritagefund.org.uk

Telephone: 0191 249 4271 (Monday to Friday, 9.00am–5.00pm)

Address: Live Theatre, 27 Broad Chare, Newcastle Upon Tyne, NE1 3DQ

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

There is step-free access throughout the building, with a few low gradient ramps. There is lift access to three floors and adapted toilets on all levels. The downstairs accessible toilets have height adjusting sinks, rails and a hoist.

North West

Email: north@heritagefund.org.uk

Telephone: 0161 200 8470 (Monday to Friday, 9.00am–5.00pm)

Address: Rodwell Tower, 111 Piccadilly, Manchester, M1 2HY

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

The building is wheelchair accessible, with access via the car park. There is a lift from street level to the car park along with an assistance call button. There is a platform lift to the mezzanine floor and an accessible toilet.

Yorkshire and Humber

Email: north@heritagefund.org.uk

Telephone: 0113 388 8030 (Monday to Friday, 9.00am–5.00pm)

Address: 1st Floor, Park House, 24 Park Square West, Leeds, LS1 2PW

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

The building is fully accessible and there is an accessible toilet on both the ground and first floors.

Find out more

Discover our work in England, North.


Northern Ireland

Email: northernireland@heritagefund.org.uk

Telephone: 028 9592 1901 (Monday to Friday, 9.00am–5.00pm)

Address: Arthur House, 41 Arthur Street, Belfast, BT1 4GB

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

There is step-free access via the main entrance to the lift lobby. There are lifts to reception on the second floor and a platform lift on this floor to the kitchen.

Find out more

Discover our work in Northern Ireland.


Scotland

Email: scotlandcontact@heritagefund.org.uk

Telephone: 0131 376 0033 (Monday to Friday, 9.00am–5.00pm)

Address: Cubo Offices, 40 Princes Street, Edinburgh, EH2 2BY

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

Enter through the main entrance to 40 Princes Street. Once in the building, you will be greeted by reception. The offices are on the 6th floor and can all be reached via lift with the main Cubo reception located on the 4th floor. Please report to reception on the 4th floor and we will then come to meet you. There are accessible toilets on site and access via stairs. 

Find out more

Discover our work in Scotland.


Wales

Email: wales@heritagefund.org.uk  

Telephone: 029 2034 3413

Address: Clockwise Offices, Brunel House, 2 Fitzalan Road, Cardiff, C24 0EB

We welcome calls to our main telephone line in Wales in Welsh or English. You can also email us in the language of your choice and we will aim to provide an equal standard of service in both languages.

Visiting and access

If you wish to visit us in person, please email or call us in advance to book an appointment.

Access to the building is on a flat paved surface and there are both revolving and power-assisted doors. The entrance to reception is stepped with assistance handrails, and there is also a wheelchair-accessible platform lift. The office is located on the reception floor, and is accessible. There are accessible toilets in the building and passenger lifts to all floors.

Find out more

Discover our work in Wales.


Alternative ways to contact us

Alternatively, please contact our Customer Services Team Monday to Friday, 9am-5pm on 020 7591 6044 or email enquire@heritagefund.org.uk

If you have a hearing or speech impairment you can contact us through Relay UK using your text phone or Relay UK app. Please insert 18001 plus 020 7591 6044.

Reasonable adjustments

We are committed to being open and accessible, and want to make sure that our services are accessible to all.

If you need help to make an application or access our services and information, please contact us for information on the type of support that we can provide.


Other enquiries


Head Office

The National Lottery Heritage Fund, 4th Floor, Cannon Bridge House, 25 Dowgate Hill, London, EC4R 2YA

Please send any items via email or telephone 020 7591 6000.


Fraud alert

Have you been told you can receive money from us? The National Lottery Heritage Fund (previously known as The Heritage Lottery Fund) only gives funding in response to grant applications. We do not operate a lottery, award prizes or distribute money in any other way.