Frensham Phone Boxes

Contact us

Contact us

We are open for business

We are fully operational and open for business, but we are conducting much of our day to day business remotely. Please send all correspondence electronically. We have very limited access to our office sites at the moment and that may diminish over time.

We are doing everything we can to ensure we maintain business as usual. Read about our support for heritage in response to Covid-19.

If you need advice or further guidance, our Area and Country teams are contactable Monday to Friday, 9am5pm (details below).

Please continue to email our staff where you are working or liaising with them directly.


Got a question about our funding? Please contact your local office:

England, London & South



London and South East: 020 7591 6171

South West: 01392 304006


England, Midlands & East



East Midlands: 0115 8576763

East of England: 01223 645 938

West Midlands: 01223 645 938


England, North



North East: 0191 249 4271

North West: 0161 200 8470

Yorkshire and Humber: 0113 388 8030


Northern Ireland

Email:  Telephone: 02895 921901



Email:  Telephone: 0131 376 0033



Email:  Telephone: 029 2034 3413


Other enquiries

Alternatively, please contact our Customer Services Team Monday to Friday, 9am5pm on 020 7591 6044 or email

For application portal account queries, call the Customer Services Team on 020 7591 6044 or email

For project form enquiries, please contact your Investment Manager.

For accounts/finance enquiries contact

Please send all invoices to

For everything else, please email