Digital Skills for Heritage

Digital Skills for Heritage is an ambitious initiative designed to raise digital skills and confidence across the whole UK heritage sector.

Last updated: 26 May 2020

More than ever, heritage organisations are looking to develop their knowledge and understanding of digital. Our Digital Skills for Heritage initiative is designed to help them thrive.

Technology can provide low-cost ways to connect to communities and bring heritage to more people. It can support organisations through short-term challenges and into future resilience.

Wherever you are on your journey, this initiative can help you embed digital into your work.

Understanding the heritage sector's needs

Heritage organisations that have signed up to our Digital Attitudes and Skills for Heritage (DASH) survey are already informing what we will offer through this initiative. We have identified the following digital priorities in their sign up responses so far:

  • marketing and communications 
  • content creation 
  • community work
  • strategy
  • events and activities 
  • eLearning 
  • working online 
  • making use of their data 

Take the survey to let us know what your organisation's needs are. 

Activities, events and resources 

We are offering a range of activities and resources to reflect the varying needs, locations, sizes and levels of digital experience of heritage organisations.

They will be added below in the upcoming weeks – please check back or sign up to our newsletter to keep updated.

The first phase of these activities have been refocused and shifted online in response to the coronavirus (COVID-19) crisis

Identify your digital needs with our Digital Attitudes & Skills for Heritage (DASH) survey

All heritage sector organisations can sign up to our Digital Attitudes & Skills for Heritage (DASH) survey. This free, easy-to-use tool helps organisations to identify: 

  • What key digital attitudes and skills their staff and volunteers already have. 

  • What new uses of digital technology they would like to explore. 

On completing the survey, organisations receive a free report – including benchmark data – to help them understand how best to take their use of digital forward. 

Heritage organisations have until 26 June to sign up to the survey. It must be completed by 10 July. 

View upcoming events and activities

Digital Skills for Heritage includes a series of events and activities to help you make the most out of digital. These will include our online expert talks covering a range of critical digital topics including online safety, accessibility and online learning. 

We will regularly update our event and activity listings here. Sign up to our newsletter for the latest news.


Make use of free advice and guides

A wide range of free practical resources will be made available, including Handy Guides designed to get you started in key digital areas. Check back here to view them as they are published and sign up to our newsletter to keep updated. 

We have also awarded grants totalling nearly £500,000 to two heritage groups who will increase free advice and support to the sector. Stay in touch with them for updates:

The Digital Heritage Lab

The Digital Heritage Lab is a free programme for small and medium heritage organisations seeking to develop their digital capabilities and capacity. It is managed by the Arts Marketing Association, in partnership with Arts Fundraising & Philanthropy, One Further and the Collections Trust.

Heritage Digital

Heritage Digital is led by The Heritage Alliance and supported by Media Trust, Charity Digital and Naomi Korn Associates. They will be creating a training package responding to the needs of digital heritage organisations emerging in the next two months. This will be grouped into four key strands:

  • digital communications
  • digital strategy
  • digital rights
  • digital tech

What else are we doing?

Digital Skills for Heritage has two further strands:

  • Our new Leading the Sector courses work with heritage executives to develop a new generation of digital leaders. 
  • Our Digital Confidence Fund is providing grants and mentoring for organisations to get started on specific digital initiatives. This is targeted at organisations active in one of the 13 Areas of Focus set out in our Strategic Funding Framework.

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