Contact us
Contents
- Help with our online service
- Contact our Customer Services team
- Thinking about applying for a grant of up to £250,000?
- England, London and South
- England, Midlands and East
- England, North
- Northern Ireland
- Scotland
- Wales
- Alternative ways to contact us
Need help with our online service?
For assistance with our online service when applying for a grant or managing your project, email investment-service-support@heritagefund.org.uk or call 020 7591 6044 (Monday to Friday, 9am–5pm).
To raise a concern, make a complaint and for general enquiries
Email our Customer Services team at enquire@heritagefund.org.uk or call 020 7591 6044 (Monday to Friday, 9am–5pm).
Thinking about applying to us for a grant of up to £250,000?
To get feedback on your project idea before making a full application, submit a Project Enquiry. We'll get back to you within 10 working days.
Got a question about our funding? Contact your local team:
England, London and South
London and South East
Email: londonandsouth@heritagefund.org.uk
Telephone: 0330 236 6485 (Monday to Friday, 9am–5pm)
Postal address:
4th Floor
Cannon Bridge House
25 Dowgate Hill
London, EC4R 2YA
South West
Email: londonandsouth@heritagefund.org.uk
Telephone: 0330 236 6485 (Monday to Friday, 9am–5pm)
Postal address:
Broadwalk House
Southernhay West
Exeter, EX1 1TS
Find out more
Discover our work in England, London and South.
England, Midlands and East
East Midlands
Email: MidlandsandEast@heritagefund.org.uk
Telephone: 0115 8576 763 (Monday to Friday, 9am–5pm)
Postal address:
Antenna Creative Business Centre
Beck Street
Nottingham, NG1 1EQ
East of England
Email: MidlandsandEast@heritagefund.org.uk
Telephone: 01223 645 938 (Monday to Friday, 9am–5pm)
Postal address:
WeWork Offices
50-60 Station Road
Cambridge, CB1 2JH
West Midlands
Email: MidlandsandEast@heritagefund.org.uk
Telephone: 0121 393 4734 (Monday to Friday, 9am–5pm)
Postal address:
WeWork
55 Colmore Row
Birmingham, B3 2AP
Find out more
Discover our work in England, Midlands and East.
England, North
North East
Email: north@heritagefund.org.uk
Telephone: 0191 249 4271 (Monday to Friday, 9am–5pm)
Postal address:
WIZU,
Portland House,
New Bridge St W,
Newcastle upon Tyne, NE1 8AL
North West
Email: north@heritagefund.org.uk
Telephone: 0161 200 8470 (Monday to Friday, 9am–5pm)
Postal address:
Rodwell Tower
111 Piccadilly
Manchester, M1 2HY
Yorkshire and Humber
Email: north@heritagefund.org.uk
Telephone: 0113 388 8030 (Monday to Friday, 9am–5pm)
Postal address:
1st Floor, Park House
24 Park Square West
Leeds, LS1 2PW
Find out more
Discover our work in England, North.
Northern Ireland
Email: northernireland@heritagefund.org.uk
Telephone: 028 9592 1901 (Monday to Friday, 9am–5pm)
Postal address:
Arthur House
41 Arthur Street
Belfast, BT1 4GB
Find out more
Discover our work in Northern Ireland.
Scotland
Email: scotlandcontact@heritagefund.org.uk
Telephone: 0131 376 0033 (Monday to Friday, 9am–5pm)
Postal address:
Cubo Offices
40 Princes Street
Edinburgh, EH2 2BY
Find out more
Discover our work in Scotland.
Wales
Email: wales@heritagefund.org.uk
Telephone: 029 2034 3413
We welcome calls to our main telephone line in Wales in Welsh or English. You can also email us in the language of your choice and we will provide an equal standard of service in both languages.
Postal address:
Clockwise Offices, Brunel House
2 Fitzalan Road
Cardiff, CF24 0EB
Find out more
Discover our work in Wales.
Other enquiries
- For award documentation enquiries, please contact your Investment Manager.
- For press enquiries contact our Press office.
- For freedom of information requests, email foi@heritagefund.org.uk.
Alternative ways to contact us
If you have a hearing or speech impairment you can contact us through Relay UK using your text phone or Relay UK app. Please insert 18001 plus 020 7591 6044.
Reasonable adjustments
We are committed to being open and accessible, and want to make sure that our services are accessible to all.
If you need help to make an application or access our services and information, please contact us for information on the type of support that we can provide.
Head Office
The National Lottery Heritage Fund
4th Floor, Cannon Bridge House
25 Dowgate Hill
London, EC4R 2YA
Please send any items via email or telephone 020 7591 6000.
Fraud alert
Have you been told you can receive money from us? The National Lottery Heritage Fund (previously known as The Heritage Lottery Fund) only gives funding in response to grant applications. We do not operate a lottery, award prizes or distribute money in any other way.
