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Application help notes: Heritage Innovation Fund 05/07/2022 Page updates Page created on 5 July 2022 Page last updated on 25 July 2022.  See all updates .  Using these help notes We are accepting applications for grants up to £25,000 . The Heritage Fund …

Application support documents: Culture Recovery Fund for Heritage – Continuity Support 16/08/2021 Application form preview and supporting documents Page last updated: 29 October 2021 Important Culture Recovery Fund for Heritage – Continuity Support is no …

Support documents: Culture Recovery Fund for Heritage – Emergency Resource Support 23/07/2021 Application form preview and other supporting documents  Page updates: 4 February 2022: the page was updated to make clear that, if your organisation was invited …

Strategic Funding Framework 2019–2024 30/01/2019 This document sets out our vision and the principles that will guide our National Lottery investment for the next five years. It sets out how we: expect to invest around £1.2 billion in the UK’s heritage …

Managing unacceptable behaviour from customers 11/02/2019 We are committed to providing high-quality customer service to everyone we deal with. We aim to do so in a fair, accessible and professional manner. Introduction On occasions, unacceptable customer …