Since 1973, attempts had been made to unlock the potential of Fulham Palace, and increase public awareness of the building. The London Borough of Hammersmith, working with the Museum Trust which occupied part of the building, launched this project to help conserve the building and encourage more people to visit.

A key part of the work was restoring the Palace building, and transforming parts of it into spaces with potential for commercial use. This included the creation of office space on the first floor and a café and gallery/function space on the ground floor.

The Palace’s garden has also been conserved, and volunteers have been trained in how to work with members of the public and facilitating events.

Another measure to increase engagement in the site was the creation of the site’s first publicly available website, and a four-minute audio-visual display sown at the entrance of the museum as an overview of the history of Fulham Palace.