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At The National Lottery Heritage Fund, we are committed to ensuring the greatest possible public, social and economic benefit from the work we fund. Today (16 September) we are updating our licencing requirements to better support that. Use of digital technologies to create opportunities to connect

Find out who is missing as an audience or on your team, make plans to involve them, and remember that being inclusive is an ongoing process.

Michael Maggs, from Wiki Loves Monuments UK, on how anyone can get involved and why digital can help save our heritage.

Adam Koszary, formerly Digital Lead at the Museum of English Rural Life in Reading, tells us how heritage organisations can use digital to drive success.

Think long term, assess the positive – and negative – impacts of your actions, and remember: small changes can make a big difference.

Involve them from the start, treat them as equals and be open-minded about what heritage can be in the 21st century.