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Chris Starkie

Chris Starkie

People

Chris Starkie Role Committee Member for England, Midlands & East Chris has more than a decade’s experience in regeneration and placemaking – he is passionate about the important role heritage plays in the life of local communities. As Chief Executive of …

Application help notes: Heritage Innovation Fund

Publications

Application help notes: Heritage Innovation Fund 05/07/2022 Page updates Page created on 5 July 2022 Page last updated on 25 July 2022.  See all updates .  Using these help notes We are accepting applications for grants up to £25,000 . The Heritage Fund …

The Digital Confidence Fund

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The Digital Confidence Fund Closed programmes Grants and mentoring to grow the digital confidence of organisations in our 13 Areas of Focus. Part of our Digital Skills for Heritage initiative. Important The Digital Confidence Fund is now closed to new …

Equality, Diversity and Inclusion Review Task Force

Equality, Diversity and Inclusion Review Task Force

People

Equality, Diversity and Inclusion Review Task Force Equality, diversity and inclusion Meet the Task Force overseeing our Equality, Diversity and Inclusion (EDI) Review. Page last updated: 27 January 2023 The review, launched in June 2020 , aimed to …

Strategic Funding Framework 2019–2024

Publications

Strategic Funding Framework 2019–2024 30/01/2019 This document sets out our vision and the principles that will guide our National Lottery investment for the next five years. It sets out how we: expect to invest around £1.2 billion in the UK’s heritage …

Warren Mead

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People

Warren Mead Role Audit and Risk Committee member Warren is a chartered accountant with over 25 years of leadership experience. He has worked with large and complex organisations at board level, gaining leadership experience in audit, due diligence, risk …

Stephen Welsh

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People

Stephen Welsh Role Committee Member for England, North Stephen (he/him) is a freelance curator, consultant and cultural practitioner. He specialises in supporting museums and heritage organisations to embed co-creation, diversify decision-making, and …

Managing unacceptable behaviour from customers

Publications

Managing unacceptable behaviour from customers 11/02/2019 We are committed to providing high-quality customer service to everyone we deal with. We aim to do so in a fair, accessible and professional manner. Introduction On occasions, unacceptable customer …

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