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Raising a concern 11/02/2019 This guidance explains how to raise a concern about an organisation that has applied to, or received funding from us and how we deal with it. We are committed to providing high-quality customer service. As custodians of money …

Making a complaint: Scotland 11/02/2019 The National Lottery Heritage Fund and the National Heritage Memorial Fund (NHMF) are committed to providing high-quality customer services. We use information from complaints to help us improve our services. If …

Receiving a grant guidance: Nature Networks Fund (round two) This guidance sets out how you will receive your Nature Networks Fund (round two) grant. It also explains what we expect of you. Page last updated: 9 January 2023. Introduction Congratulations …

Receiving a grant guidance: Heritage Innovation Fund 05/07/2022 This guidance sets out how you will receive your Heritage Innovation Fund grant. It also explains what we expect of you. Page created: 5 July 2022 Page last updated: 19 January 2023. See all …

FAQs: Nature Networks Fund (round two) Answers to questions raised by attendees of our pre-application advice webinar and workshop. Page last updated: 9 November 2022. See all updates .  Eligibility criteria  Can our organisation apply for two projects at …