Her first paid role was as project officer for the Making History community collecting project at Tyne and Wear Museums, funded by The National Lottery. It was here she became interested in intangible heritage and co-production of heritage resources with local communities.
Gillian worked as collections officer at Copeland Borough Council. She then joined Museums Galleries Scotland where she oversaw production of a National Collections development strategy for Scotland’s museums which promoted the strategic management of collections and quality of collecting nationwide.
More recently she held the post of curatorial and engagement manager at Museums and Galleries Edinburgh. As part of the management team she was involved with policy development and was particularly interested in learning, audience development and workforce issues.
In 2018 Gillian joined Culture Perth and Kinross as interim head of museums and collections and to contribute to the current programme of capital development which aims to transform the cultural offer within the city.
Gillian is vice-president of the Museums Association and a Winston Churchill Memorial Trust fellow. Her volunteering has focused on children’s welfare issues, initially with Children 1st and currently with the Children’s Hearings System, where she is a panel member.